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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rachel Parrish

Rachel Parrish

August 30, 2024

5  out of  5
rating by Rachel Parrish
"Thanks Rita, Nicole and staff. Awesome service always. Thanks Jade for helping me with my son’s vehicle, you are the best!"
We responded:
"Thank you for being a long term customer and always trusting us with your auto insurance!"
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Richard Adams

July 30, 2024

5  out of  5
rating by Richard Adams
"So happy with the whole team. Rita and her team are simply incredible. I use them for all insurance needs. I have been working with Anahit on some life insurance and the whole process was friendly, simple and professional. Anahit is a star! I can highly recommend them."
We responded:
"We are so happy you have had a great experience with our team:) we really appreciate it. Glad your life insurance was so smooth! "
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Tom Castro

May 30, 2024

5  out of  5
rating by Tom Castro
"Rita communicated well and was very helpful in helping me to decide what coverage I need. Will need her help in the future.looking forward to working with her. T.Castro"
We responded:
"Thank you for the great review! "
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Ted Lee

May 28, 2024

5  out of  5
rating by Ted Lee
"Thanks it was pleasant working with all of Rita's team members at Encino State Farm office. Every issue and question I had regarding insurance was handled fast, with consistent professionalism and excellent customer service. Keep up the good work and thx once again'!"
We responded:
"Wow thank you for the thoughtful and detailed review! We really appreciate the 5stars ⭐️⭐️⭐️⭐️"
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KAMIKA FRANKLIN

May 15, 2024

5  out of  5
rating by KAMIKA FRANKLIN
"At a time when I was really stressing about so many things, Rita assisted me in clearing a big problem from my mind. She is well educated and has a great phone manner. I'm happy it was her."
We responded:
"Thank you for the very kind 5 star review. We appreciate you picking the Rita Hagopian agency!"
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Chon Hernandez

May 10, 2024

5  out of  5
rating by Chon Hernandez
"I'm going to be starting my new policy through State farm on the 24th of May, Rita Hagopian was such a professional on giving me the best policy. We need more people like her, she was very helpful and patient . Thank you Rita Hagopian you're such a professional once again."
We responded:
"Thank you so much for the kind review. The whole team really works hard to be helpful and patient when helping customers. I really appreciate the review. Welcome to the family! "
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addison anderson

May 10, 2024

5  out of  5
rating by addison anderson
"Kind/ respectful! made the whole process very fast and simple! Thank you!"
We responded:
"This is so wonderful to hear! We strive to be as respectful and responsive as possible. I’m so glad you had a great experience!"
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Paul Tundo

May 3, 2024

5  out of  5
rating by Paul Tundo
"Problem solved."
We responded:
"Thank you for the 5 stars! We appreciate it!"
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marie mendoza

April 17, 2024

5  out of  5
rating by marie mendoza
"Very fast, helpful and professional. Thank you Jade!"
We responded:
"Thank you for the 5 stars!! Glad she was able to help you fast and professionally! "
Profile photo of Xavier Castellanos

Xavier Castellanos

April 15, 2024

5  out of  5
rating by Xavier Castellanos
"She was very helpful made getting a quote and everything very easy and explained everything and got me reasonable rate ."
We responded:
"We’re so happy that you were able to get a good rate for your insurance. Thank you for letting us help you!"
Profile photo of Sohayl Noorzay

Sohayl Noorzay

April 8, 2024

5  out of  5
rating by Sohayl Noorzay
"Nicole helped me get a great price on my auto insurance and answered the many questions I had! She was amazing to work with and gave me even better prices. She went above and beyond to get me the coverage and price I wanted."
We responded:
"Thank you for the great review!! I’m so happy Nicole was able to give you a great price for your auto insurance! She really does try to go above and beyond for our customers! "
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Cindy Ordyan

April 5, 2024

5  out of  5
rating by Cindy Ordyan
"Thanks Angela it was a pleasure to do business with you I got great service and affordable prices she was very nice and helpful very knowledgeable and quick to respond Thanks again"
We responded:
"Thank you Cindy for the review! We are happy to be able to give you good pricing and answer all your questions:)"
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Justin Rai

April 4, 2024

5  out of  5
rating by Justin Rai
"Jade is great! She helped me resolve the issue I was having with the DMV in minutes! and even had it so that I didn't have to deal with the DMV again and had my paperwork sent directly to them! Thanks again!"
We responded:
"Thank you for the great review! Glad Jade was able to help you with the DMV and give you the above and beyond service we strive for. "
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Pamela Alexander

March 26, 2024

1  out of  5
rating by Pamela Alexander
"The worst customer service ever! My agent Allen Sarafyan NEVER returned my calls regarding continued rate increases so I transferred the policy to Rita Hagopian that never contacted me either until I requested to change coverage. At first the edits were accepted by Jade Magana but then I received a call that I wasn't allowed to make the changes followed by another email apologizing for accepting my request. It seems like State Farm is only interested in taking your money, stay away from this poorly ran company👎."
We responded:
"I’m sorry for the miscommunication. The service representative who helped you did not realize this was a change that we are unable to do. We do have options though; and I will call you to discuss. Thank you. "
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Naveen Jethwani

February 28, 2024

5  out of  5
rating by Naveen Jethwani
"Rita and her team are fantastic!! Can’t say enough positive things about them. I’ve had the small auto insurance claims and the huge homeowners claims processed by them. No complaints!"
We responded:
"Thank you so much for the great review Naveen. We are happy you had good claims experience with both your auto claims and home claims. Thank you for being such a long term customer! "
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Andrea Magana

February 22, 2024

5  out of  5
rating by Andrea Magana
"I called in on a Monday morning and spoke to Jade. She was very friendly and was able to give me a quote on a new car within minutes. I would recommend asking to speak to her as we all know dealing with agents sometimes can be a little bit of a hassle but I wouldn't say that at all about my experience with her!"
We responded:
"Thank you for the great review for Jade! I’m happy she was able to help you with your auto insurance quote. "
Profile photo of Noushin Lajevardi

Noushin Lajevardi

February 13, 2024

5  out of  5
rating by Noushin Lajevardi
"I had couple of questions and issues. Jade helped me to resolve. She is awesome. She always responds quickly and she is very attentive."
We responded:
"Thank you for the great review for Jade! We appreciate you:)"
Profile photo of Бахытжан Шамекенов

Бахытжан Шамекенов

February 13, 2024

5  out of  5
rating by Бахытжан Шамекенов
"Jade she is very professional agent. For her, there are no unresolved problems, she will find the ways to solve the issue. I will recommend to my friends. Thank you for your job!!!!!!! 🔥🔥🔥10 stars ⭐️"
We responded:
"Thank you so much for your review! I’m so happy Angela was able to help you with any questions you had."
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Lisa F

February 10, 2024

5  out of  5
rating by Lisa F
"Jade is amazing, I love working directly with her and to be honest they are all awesome, Rita, Nicole and the entire team they are all helpful and very nice. Thanks for all that you do!"
We responded:
"Thank you for the review Lisa! Our team works hard and we appreciate your review of the office and am glad it is so easy to work with Jade:)"
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Alexander T

February 8, 2024

5  out of  5
rating by Alexander T
"Anahit Adamyan is a great ins agent, she is helpful my your needs and addresses any questions I have with my policy."
We responded:
"Thank you so much for your five star review! I’m so happy Anahit was able to get you a new policy with good discounts, we’re so happy you have joined the State Farm family!"
Profile photo of Aslan Elmurzaev

Aslan Elmurzaev

February 8, 2024

5  out of  5
rating by Aslan Elmurzaev
"Had a very good experience with Rita Hagopian, I was looking for a good option for my new car for almost a month in other companies, but Rita saved my money and time!)"
We responded:
"Thank you for trusting us with your auto insurance! I am so happy we were able to give you a good rate and help you save time as well on your auto insurance. I appreciate the review:)"
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Adrian S

February 7, 2024

5  out of  5
rating by Adrian S
"Amazing"
We responded:
"Thank you so much for the five star review!"
Profile photo of Farnaz Farhang

Farnaz Farhang

February 5, 2024

5  out of  5
rating by Farnaz Farhang
"One of the best insurance teams that I could ever recommend to everyone. Rita and Angela provided full support to me during a difficult time. Thank you so much for your help."
We responded:
"Thank you so much for the great review! We are so happy we were able to help you through it 😊"
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Beto Lozano

January 30, 2024

5  out of  5
rating by Beto Lozano
"Jade was super helpful with all my questions! Thank you."
We responded:
"So glad Jade was so helpful with your insurance questions! Thank you for the review. "
Profile photo of Eduard Sargsyan

Eduard Sargsyan

January 30, 2024

5  out of  5
rating by Eduard Sargsyan
"Great customer service from Rimma – her ability to navigate complex policies with clarity and friendliness was commendable."
We responded:
"Thank you so much for your great review. Glad Rimma was able to be helpful:)"